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Updated: Aug 19, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
The effect of set size on the interpretation of quantifiers used in rating scales
S E Newstead1, P Pollard, D Riezebos
1Plymouth Polytechnic, England.
Abstract:
Two studies are reported which investigated how people interpret quantifiers of amount such as are commonly used in questionnaires and rating scales. The results indicated that the interpretation of certain quantifiers and rating scales. The results indicated that the interpretation of certain quantifiers varied depending on the context in which they occurred. Low-magnitude quantifiers (e g, 'few', 'several') seemed to signify a much greater proportion when they described small set sizes than when they described relatively large ones. This means that it will be virtually impossible to find quantifiers for use in rating scales which achieve the desirable property of interval scaling. Despite this, some quantifiers are clearly more consistent in their interpretation and more appropriate to use than others, and recommendations are made as to the best ones to use in different situations.
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