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Related Experiment Videos

Whither workload?

J M Rolfe1

  • 1Institute of Aviation Medicine.

Applied Ergonomics
|March 1, 1973
PubMed
Summary
This summary is machine-generated.

Flight deck personnel experience cumulative workload stress from short, intense periods, impacting overall job satisfaction. Reducing workload requires careful consideration to maintain crew morale and operational effectiveness.

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Area of Science:

  • Aviation Psychology
  • Human Factors Engineering
  • Occupational Health

Background:

  • Flight deck operations involve intermittent high workload periods, leading to cumulative stress for aircrew.
  • Assessing aircrew workload is crucial for understanding operational demands and potential health impacts.

Purpose of the Study:

  • To evaluate the cumulative workload experienced by flight deck personnel.
  • To compare subjective (questionnaire) and objective (physiological) methods for assessing in-flight workload.
  • To explore the influence of peripheral job factors on workload and job satisfaction.

Main Methods:

  • Utilized a questionnaire method to assess aircrew in-flight workload.
  • Compared questionnaire data with other assessment methods, including physiological measurements.

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  • Investigated the impact of work outside the flight deck and other job-related factors.

    • Main Results:

    • Short bursts of high demand contribute to a significant cumulative workload for flight deck crew.
    • Questionnaire-based workload assessment provides valuable insights comparable to physiological measures.
    • Factors peripheral to the immediate flight deck duties influence overall workload perception.

    Conclusions:

    • Cumulative workload, not just continuous demand, significantly affects flight deck personnel.
    • A balanced approach to workload reduction is necessary to preserve job satisfaction.
    • Integrating subjective and objective measures offers a comprehensive understanding of aircrew workload.