Development and implementation of a Clerkship Counseling Hotline
Related Experiment Video
Updated: Aug 19, 2026

Functional Near-Infrared Spectroscopy Hyperscanning Study in Psychological Counseling
Published on: January 17, 2025
Thomas H Gallagher1, Jan Munro, Leslie E Kahl
1Department of Medicine, Washington University in St. Louis, St. Louis, Missouri, USA. thomasg@u.washington.edu
Background:
The 3rd year of medical school is stressful, yet students may hesitate to access their school's mental health services.
Description:
We instituted the Clerkship Counseling Hotline, an anonymous, 24-hour cell phone hotline staffed by an independent counselor.
Evaluation:
Hotline calls were logged, and students were surveyed regarding the hotline. Seventeen students called the hotline 25 times during the year. Callers' concerns included disillusionment with medicine, anxiety over performance, and personal problems. The hotline did not reduce overall student stress compared with the 3rd-year classes preceding the hotline. However, 75% said continuing the hotline was important, and 75% found the hotline's availability reassuring.
Conclusion:
A clerkship counseling hotline may enhance medical schools' mental health resources.
Related Concept Videos
Specialized Care Centers and Settings-I
Daycare centers
They provide several functions. Some facilities care for healthy newborns and children whose parents work, while others are medically focused and care for...
Types of Reports III: Telephone and Verbal Reports
Here's an overview of each type:
Telephone Orders
Ethical Dilemmas II
Specialized Care Centers and Settings-II
Rural health centers are specialized care facilities in remote locations with very few medical personnel. The primary care providers who run the centers are mostly Registered Nurse Practitioners. Here, emergency treatment is provided to critically ill or injured patients before they are transferred to the closest hospital. Fortunately, due to advancement in technology, many rural healthcare facilities and professionals have easy access to diagnostic and treatment...
Healthcare Agencies II
Parish nursing is a growing specialty nursing profession that focuses on holistic healthcare, health promotion, and illness prevention. It blends professional nursing practice with a health ministry, focusing on health and healing within the context of a Christian community. Parish nurses serve as health educators, referral sources, and lay...
Types of Reports I: Hand-off Report
Following are the key components and categories of hand-off reports:
Purpose and Process: