Effectiveness of computer ergonomics interventions for an engineering company: a program evaluation
Related Experiment Video
Updated: Aug 5, 2026
A Computerized Functional Skills Assessment and Training Program Targeting Technology Based Everyday Functional Skills
Published on: February 13, 2020
Glenn Goodman1, James Landis, Christina George
1Cleveland State University, Cleveland, OH 44115, USA. g.goodman@csuohio.edu
Objective:
Ergonomic principles at the computer workstation may reduce the occurrence of work related injuries commonly associated with intensive computer use. A program implemented in 2001 by an occupational therapist and a physical therapist utilized these preventative measures with education about ergonomics, individualized evaluations of computer workstations, and recommendations for ergonomic and environmental changes.
Method:
This study examined program outcomes and perceived effectiveness based on review of documents, interviews, and surveys of the employees and the plant manager.
Results:
The program was deemed successful as shown by 59% of all therapist recommendations and 74% of ergonomic recommendations being implemented by the company, with an 85% satisfaction rate for the ergonomic interventions and an overall employee satisfaction rate of 70%. Eighty-one percent of the physical problems reported by employees were resolved to their satisfaction one year later.
Conclusion:
Successful implementation of ergonomics programs depend upon effective communication and education of the consumers, and the support, cooperation and collaboration of management and employees.
