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Developing an assessment tool for evaluating community involvement.

Jane South1, Pat Fairfax, Eleanor Green

  • 1Health Promotion, Leeds Metropolitan University, Leeds, UK. j.south@leedsmet.ac.uk

Health Expectations : an International Journal of Public Participation in Health Care and Health Policy
|February 17, 2005
PubMed
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A new self-assessment tool, Well Connected, helps UK health organizations evaluate and improve their community involvement processes. This practical framework aids in identifying strengths and weaknesses for better public participation in health services.

Area of Science:

  • Health Services Research
  • Community Engagement
  • Organizational Development

Background:

  • UK policy mandates increased public and patient involvement in health service planning.
  • Limited evaluation tools exist to assess the effectiveness of community involvement.
  • Bradford Health Action Zone initiated the development of a self-assessment tool.

Purpose of the Study:

  • To develop a practical self-assessment tool for organizations to evaluate community involvement.
  • To address the need for robust indicators of community engagement effectiveness.

Main Methods:

  • A multi-agency group developed the tool, informed by literature reviews and regeneration benchmarks.
  • Expert consultation guided the development of assessment areas.

Related Experiment Videos

  • The tool, named Well Connected, was piloted in two primary care trusts.

    • Main Results:

    • Well Connected enables organizations to assess strategic approaches, good practices, and support for community involvement.
    • A scoring system quantifies progress and identifies areas for improvement.
    • Pilot feedback confirmed the tool's utility in assessing organizational strengths and weaknesses.

    Conclusions:

    • Despite methodological challenges in measuring community involvement, Well Connected offers a practical framework.
    • Health organizations and partners can utilize this tool to assess and enhance their community involvement practices.