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Patient satisfaction with LASIK surgery in New York State.
Mort Soroka1, Trafford Crump, Amy Bennett
1Center for Vision Care Policy, State University of New York College of Optometry, New York City, 10036, USA. msoroka@sunyopt.edu
Managed Care Interface
|March 16, 2005
Summary
Patients report high satisfaction after laser-assisted in situ keratomileusis (LASIK) surgery, with an average experience score of 8.9/10. High out-of-pocket costs were noted, emphasizing surgeon reputation in patient choice.
Area of Science:
- Ophthalmology
- Vision Science
Background:
- Laser-assisted in situ keratomileusis (LASIK) is a common refractive surgery.
- Patient satisfaction is a key outcome measure for surgical procedures.
Purpose of the Study:
- To analyze patient satisfaction following LASIK surgery in New York State.
- To assess perceived visual outcomes and associated factors.
Main Methods:
- A survey was mailed to 230 patients who underwent LASIK surgery between September 2002 and August 2003.
- The questionnaire covered motivation, satisfaction, functional outcome, post-surgical experience, and costs.
- 165 surveys (72% response rate) were analyzed.
Main Results:
- Patients reported a high average overall experience score of 8.9 out of 10.
- Average out-of-pocket expenses exceeded $1600, despite insurance coverage and discounts.
- Surgeon choice was primarily based on reputation or referrals.
Conclusions:
- LASIK surgery yields high patient satisfaction regarding visual outcomes.
- Physicians should prioritize case selection and patient satisfaction due to increasing competition.
- High costs may influence patient decisions and require further investigation.