Five steps for sustaining effective patient partnership working
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Updated: Aug 18, 2026

14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Bridget O'Hagan1, Sarah Squire, Caroline Powell
1Picker Institute, Europe.
Abstract:
NHS organisations are to recruit and involve patients in planning and delivering health care services. This paper gives practical examples of recruiting and involving patients in this process and a 'five-step cycle' for sustaining effective partnership working between patients and NHS organisations.
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