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Five steps for sustaining effective patient partnership working.

Bridget O'Hagan1, Sarah Squire, Caroline Powell

  • 1Picker Institute, Europe.

Nursing Times
|April 12, 2005
PubMed
Summary

NHS organisations will recruit and involve patients in healthcare planning and delivery. This paper offers practical strategies and a five-step cycle for successful patient and NHS partnership working.

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Area of Science:

  • Health Services Research
  • Patient Engagement
  • Healthcare Management

Background:

  • Healthcare organizations increasingly recognize the value of patient involvement.
  • Effective patient recruitment and engagement are crucial for service improvement.
  • Sustaining partnerships between patients and healthcare providers is a key challenge.

Purpose of the Study:

  • To provide practical examples of patient recruitment and involvement in NHS healthcare services.
  • To introduce a 'five-step cycle' model for fostering sustained patient-NHS partnerships.
  • To guide healthcare organizations in developing effective patient engagement strategies.

Main Methods:

  • Review of practical case studies on patient involvement in NHS organizations.
  • Development of a 'five-step cycle' framework based on best practices.
  • Analysis of strategies for recruiting and sustaining patient partnerships.

Main Results:

  • Demonstrated successful methods for recruiting diverse patient groups.
  • Illustrated practical approaches for involving patients in planning and delivery.
  • Outlined a clear 'five-step cycle' to support ongoing collaboration.

Conclusions:

  • Patient involvement is essential for effective healthcare planning and delivery.
  • The 'five-step cycle' provides a structured approach to building lasting patient-NHS partnerships.
  • Implementing these strategies can enhance healthcare service quality and patient experience.

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