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Managed behavioral health care: lessons from Massachusetts
Donald S Shepard1, Marilyn C Daley, Richard H Beinecke
1Heller School, Brandeis University, Waltham, MA, USA. shepard@brandeis.edu
Abstract:
Since implementing the first statewide carve-out for behavioral health care in 1992, Massachusetts has achieved sustained reductions in cost, increases in access, and improvements in major quality measures. This introduction to a special issue describes the context, linkages with primary care, consumer satisfaction, unmet need, performance incentives (a key component of the success), stakeholder perspectives, and impacts on special populations.
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