Towards safer neonatal transfer: the importance of critical incident review

S J Moss1, N D Embleton, A C Fenton

  • 1Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne NE1 4LP, UK. samanthajmoss@doctors.org.uk

Insights

Continuous critical incident review significantly reduced adverse events during neonatal inter-hospital transfers. This process improved patient safety by addressing issues with preparation, equipment, and transport delays for critically ill infants.

Area of Science:

  • Neonatal medicine
  • Patient safety
  • Healthcare quality improvement

Background:

  • Inter-hospital transfer of critically ill infants is associated with frequent critical incidents.
  • Infants represent a particularly vulnerable patient population during transport.

Purpose of the Study:

  • To evaluate the impact of critical incident review on adverse events during neonatal inter-hospital transfers.
  • To determine if systematic review and service changes can enhance safety in infant transport.

Main Methods:

  • Analysis of critical incidents reported over an eight-year period from a specialized neonatal transfer service.
  • Implementation of major service changes based on findings from ongoing critical incident reviews.

Main Results:

  • Significant reduction in incidents related to poor preparation, transport equipment issues, clinical problems, and ambulance delays.
  • Demonstrated decrease in adverse events attributed to ambulance equipment failure following service modifications.

Conclusions:

  • A continuous process of critical incident reporting and review is effective in minimizing adverse events during the transfer of critically ill infants.
  • Systematic review and subsequent service adaptations enhance the safety and quality of neonatal transport services.
Abstract