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Related Experiment Videos

Consumer-run drop-in centers: program operations and costs.

Mark C Holter1, Carol T Mowbray

  • 1University of Michigan School of Social Work, Ann Arbor 48109-1106, USA. holter@umich.edu

Psychiatric Rehabilitation Journal
|May 18, 2005
PubMed
Summary
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Consumer-run drop-in centers offer diverse services at a low daily cost. Higher funding and community mental health (CMH) budgets correlate with more comprehensive services, while attendance depends on agency involvement and volunteers.

Area of Science:

  • Public Health
  • Health Services Research
  • Social Work

Background:

  • Consumer-run drop-in centers are vital community resources.
  • Understanding their operational variations is crucial for service improvement.

Purpose of the Study:

  • To examine the characteristics and service delivery of consumer-run drop-in centers in Michigan.
  • To identify factors influencing the scope of services and daily attendance.

Main Methods:

  • In-depth phone surveys were conducted with 32 consumer-run drop-in centers.
  • Data collected on funding, staffing, services, inter-agency collaboration, and attendance.

Main Results:

  • Centers serve diverse consumers at an average cost of $8 per person daily.

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  • Significant heterogeneity exists in funding, salaries, and services.
  • Higher funding, inter-agency involvement, and CMH budgets correlated with more services.
  • Daily attendance was predicted by inter-agency involvement, volunteer participation, and neighborhood context.

    • Conclusions:

    • Operational factors like funding and inter-agency collaboration significantly impact service provision.
    • Consumer-run centers demonstrate cost-effectiveness and diverse service capabilities.
    • Strategies to enhance funding and inter-agency partnerships can improve center effectiveness.