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Related Experiment Videos

Performance management in small practices.

Bryan P Bergeron1

  • 1Medical Informatics Laboratory, Department of Anesthesia and Critical Care, CLN 309 Massachusetts General Hospital, Fruit Street, Boston, MA 02114, USA. BergeronBryan@yahoo.com

The Journal of Medical Practice Management : MPM
|June 1, 2005
PubMed
Summary
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Small healthcare practices can now implement performance management strategies, traditionally for large organizations. Affordable tools and data enable small practices to improve solvency, quality, safety, and patient satisfaction.

Area of Science:

  • Healthcare Management
  • Business Intelligence
  • Organizational Strategy

Background:

  • Performance management traditionally applied to large healthcare organizations.
  • Focus on optimizing solvency, quality, safety, and patient satisfaction.
  • Limited adoption by small practices due to resource constraints.

Purpose of the Study:

  • To explore the applicability of performance management for small healthcare practices.
  • To identify how readily available data and tools can be leveraged.
  • To demonstrate the benefits of scaled-down performance management initiatives.

Main Methods:

  • Review of traditional performance management strategies.
  • Assessment of current availability of data and business intelligence tools.

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  • Analysis of cost-effective self-assessment and analysis tools for small practices.

    • Main Results:

    • Small practices can now access affordable tools and data for performance management.
    • Management strategies and techniques are adaptable for smaller organizational scales.
    • Initiatives can yield benefits similar to those in leading large healthcare organizations.

    Conclusions:

    • Performance management is now accessible to small healthcare practices.
    • Leveraging available resources enables small practices to enhance operational performance.
    • Modest investments can lead to significant improvements in key healthcare metrics.