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Related Experiment Videos

Plan, do, study, act model to improve an orientation program.

Mary Alice Ragsdale1, John Mueller

  • 1Gig Harbor Medical Clinic, Gig Harbor, WA 98335, USA. BAR1980C@aol.com

Journal of Nursing Care Quality
|June 21, 2005
PubMed
Summary

Franciscan Health System revamped its employee orientation program, moving from lectures to interactive methods like group discussions and adult learning principles for better engagement.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Human Resources Development

Background:

  • Traditional employee orientation programs often rely heavily on passive, lecture-based formats.
  • These methods can lead to decreased engagement and retention of critical information for new hires.
  • A needs assessment identified specific gaps in the previous Franciscan Health System orientation.

Purpose of the Study:

  • To describe the redesign of the Franciscan Health System's employee orientation program.
  • To detail the transition from a lecture-based approach to an interactive, adult-learning-focused model.
  • To outline the methodology used for program enhancement and performance improvement.

Main Methods:

  • Shifted from predominantly lecture-based content to interactive elements.

Related Experiment Videos

  • Incorporated group discussions, role-playing activities, and direct engagement with senior leadership.
  • Applied principles of adult learning theory to program design and delivery.

    • Main Results:

    • The new program is designed to be more interactive and thought-provoking for new employees.
    • The revised format addresses identified shortcomings and knowledge gaps from the previous program.
    • Performance improvement methodologies guided the enhancement process.

    Conclusions:

    • The redesigned orientation program at Franciscan Health System utilizes interactive strategies and adult learning principles.
    • This approach aims to improve new employee engagement and knowledge acquisition.
    • The program's development reflects a commitment to continuous improvement in onboarding.