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Related Experiment Videos

Support workers in intermediate care.

Susan A Nancarrow1, Penny Shuttleworth, Alison Tongue

  • 1University of Sheffield, Institute of General Practice and Primary Care, Community Sciences Center, Northern General Hospital, Sheffield, UK. s.nancarrow@sheffield.ac.uk

Health & Social Care in the Community
|June 23, 2005
PubMed
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This study reveals significant diversity in support worker roles within UK intermediate care, highlighting varied training, supervision, and skill mix across 33 services. Findings impact clinical governance and regulation of these essential healthcare professionals.

Area of Science:

  • Healthcare Workforce Studies
  • Intermediate Care Services
  • Allied Health Professions

Background:

  • Support worker roles are expanding in the UK, yet their numbers, conditions, and training remain poorly understood.
  • Intermediate care services are major employers of support workers, but their diverse nature complicates role analysis.
  • Understanding support worker employment is crucial for effective healthcare delivery and workforce planning.

Purpose of the Study:

  • To investigate the characteristics of support worker employment in intermediate care services in England.
  • To analyze the numbers, training, supervision, and roles of support workers in intermediate care.
  • To identify variations in skill mix and their implications for clinical governance and regulation.

Main Methods:

Related Experiment Videos

  • Data collected from 33 intermediate care services participating in the Accelerated Development Programme for Support Workers.
  • Analysis of employment data, including numbers of support workers and professionally qualified staff.
  • Examination of support worker roles, training sources, qualification levels, and supervision models.

    • Main Results:

    • 33 services employed 794 support workers and 368 professionally qualified staff, with a mean ratio of 0.95 qualified staff to support workers.
    • Support worker roles encompassed multidisciplinary working, rehabilitation, personal care, and enablement, with diverse team leadership.
    • National Vocational Qualifications and in-house training were primary training sources; 80% of services reported at least half of support workers held a qualification.
    • Three supervision models were identified: mentorship, team supervision, and line management.
    • Significant variations in training, supervision, and skill mix were observed across services.

    Conclusions:

    • Employment of support workers in intermediate care is highly diverse, with considerable variation in training, supervision, and skill mix.
    • These variations have significant implications for clinical governance, support worker regulation, and cross-boundary issues in joint health and social care employment.
    • Further research and policy development are needed to standardize and optimize support worker roles and integration within intermediate care settings.