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[Degree of satisfaction of primary health workers regarding a consultancy-based specialty care model]
A M Wägner Fahlin1, E Belda Eres, E Peguero Rodríguez
1Servicio de Endocrinología y Nutrición, Hospital Sant Pau, Universitat Autònoma de Barcelona, Spain. awagner@santpau.es
Objective:
To evaluate the degree of satisfaction of primary health care workers with a model of specialty care based on consultancy.
Methods:
A questionnaire was delivered to the nurses and physicians of a Primary Care centre, in order to assess their satisfaction with the different activities in the specialty of endocrinology (1-5 points).
Results:
The consultancy activity itself was given 4.41 +/- 0.89 points by the nurses (n = 39) and 3.60 +/- 0.97 by physicians (n = 32) (p < 0.05), clinical sessions, 4.21 +/- 0.74 and 3.82 +/- 1.02, and diagnostic and therapeutic protocols, 4.12 +/- 0.71 points (physicians) (p < 0.05 vs consultancy). Global scores was 4.33 +/- 0.70 and 3.76 +/- 0.89 points, respectively. 74% and 80% of the nurses and 58% and 69% of the physicians considered the present model appropriate for other specialties and primary care center, respectively.
Conclusions:
The health care workers at the primary care center assesse show a high degree of satisfaction with this model of specialised care based on consultancy.
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