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Do medical outpatients want 'out of hours' clinics?
Claire L Feeney1, Nicola J Roberts, Martyn R Partridge
1Department of Respiratory Medicine, NHLI at Charing Cross Hospital, Imperial College, St Dunstans Road, London W6 8RP, UK. claire.feeney@imperial.ac.uk <claire.feeney@imperial.ac.uk>
Background:
Patient choice is a major theme in current healthcare delivery. Little is known about patients' wishes regarding the timing of medical outpatient clinics.
Methods:
A questionnaire survey of 300 sequential patients attending cardiac and respiratory clinics to determine patients preferences for out of hours and weekend outpatient clinics. (Out of hours defined as a clinic after 5 pm on Mon - Fri)
Results:
Two hundred and 64 patients completed the survey of which 165 (62.5%) wanted either an out of hours clinics or a weekend clinic. Sixty four (38.8%) specifically stated that this was because of work commitments but for many others, the reasons given were easy to justify.
Conclusion:
Current provision for outpatient consultation may not be convenient for many patients with heart and lung disease. A fuller evaluation of the cost and benefits of more flexible clinic hours is now needed.
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