Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Patients, physicians, and the Internet.

Ted Eytan1, James Hereford

  • 1Group Health Central Urgent Care, USA.

Managed Care Quarterly
|July 2, 2005
PubMed
Summary

Group Health Cooperative is refining online patient services through its MyGroupHealth portal. This digital approach aims to meet evolving patient needs, building on decades of in-person healthcare experience.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Lean-Based Redesign of Multidisciplinary Rounds on General Medicine Service.

Journal of hospital medicine·2018
Same author

A Multidisciplinary Initiative to Increase Inpatient Discharges Before Noon.

The Journal of nursing administration·2016
Same author

Lean Manufacturing Improves Emergency Department Throughput and Patient Satisfaction.

The Journal of nursing administration·2015
Same author

Social media and the health system.

The Permanente journal·2011
Same author

Social media are your friends. Interview by John Marcille.

Managed care (Langhorne, Pa.)·2010
Same author

User-generated care: the integration of internet-based health information.

Telemedicine journal and e-health : the official journal of the American Telemedicine Association·2010

Area of Science:

  • Health Informatics
  • Patient Engagement

Background:

  • Group Health Cooperative has 54 years of experience in healthcare delivery.
  • The organization launched the MyGroupHealth member portal one year ago.

Purpose of the Study:

  • To describe the ongoing refinement of online patient communication strategies.
  • To adapt traditional healthcare communication to a digital platform.

Main Methods:

  • Utilizing the MyGroupHealth member portal for personalized patient services.
  • Iteratively improving online communication based on user interaction.

Main Results:

  • One year of operational experience with the MyGroupHealth portal.
  • Ongoing adjustments to online communication methods.

Conclusions:

  • The cooperative is actively enhancing its digital patient services.
  • Bridging the gap between traditional and online healthcare communication is a key focus.

Related Experiment Videos