Microcomputers and database software for monitoring quality assurance activities

A description of how one community hospital implemented a successful quality assurance program in radiology with the use of a personal computer and relational database management software is presented. The system has been well received and is easy to use and maintain. There are aspects of quality assurance beyond the double-reading method that are not addressed by this system. However, as we learn more about different quality assurance programs, the system has the capacity to evolve. The advertising literature is flooded with information about software packages that claim to meet all Joint Commission quality assurance requirements. Therefore, it is prudent to avoid making hasty purchasing decisions to accomplish a quick-fix solution to managing quality assurance activities. The Joint Commission recommends a systematic approach to defining needs and evaluating vendor products or services.