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Trust in micro-health insurance: an exploratory study in Rwanda
1London School of Hygiene and Tropical Medicine and Abt Associates Inc., 4800 Montgomery Lane, Suite 600, Bethesda, MD 20814, USA. Pia.Schneider@lshtm.ac.uk
Social Science & Medicine (1982)
|July 12, 2005
Summary
Micro-health insurance (MHI) in Rwanda aims to improve healthcare access. Building trust between consumers, insurers, and providers is crucial for MHI
Area of Science:
- Health Economics
- Public Health Policy
- Social Insurance
Background:
- Micro-health insurance (MHI) is proposed as an alternative to user fees for healthcare access.
- Trust is essential for consumers to enroll and pay premiums for MHI.
- Rwanda implemented MHI in 1998, covering preventive and curative care.
Purpose of the Study:
- To examine trust-building structures and practices within Rwanda's MHI system.
- To identify factors influencing consumer trust in MHI arrangements.
Main Methods:
- Exploratory and descriptive analysis.
- Data collected through focus groups with MHI stakeholders.
Main Results:
- Findings highlight the need for systematic initiatives to enhance trust in MHI.
- Trust-building structures and practices are essential in the consumer-insurance-provider relationship.
Conclusions:
- MHI managers, providers, and policymakers must prioritize trust-building.
- Designing effective trust mechanisms is key to successful MHI implementation and sustainability.
