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The Chinese Medical Interview Satisfaction Scale-revised (C-MISS-R): development and validation
W W T Lam1, R Fielding, Louis Chow
1Centre for Psycho-Oncological Research and Teaching, The University of Hong Kong, Pokfulam.
Summary
The revised Chinese Medical Interview Satisfaction Scale (C-MISS-R) effectively measures patient satisfaction in Hong Kong Chinese women with breast cancer. This validated tool shows good psychometric properties for consultation research.
Area of Science:
- Medical Sociology
- Psychometrics
- Oncology Nursing
Background:
- The Medical Interview Satisfaction Scale (MISS) is a key instrument for assessing patient satisfaction with medical consultations.
- Validation of a translated short-form of the original MISS was performed on Hong Kong Chinese women diagnosed with breast cancer.
Purpose of the Study:
- To validate a revised Chinese version of the Medical Interview Satisfaction Scale (C-MISS-R) for use with Chinese female patients.
- To assess the psychometric properties, including factor structure, reliability, and validity, of the C-MISS-R.
Main Methods:
- The four highest-scoring items from the MISS Cognitive and Affective sub-scales were administered in Chinese (C-MISS) to 224 female outpatients.
- Phrasing revisions (C-MISS-R) were tested on 82 women, with factor structure stability assessed via random split testing.
- Convergent, divergent, and criterion validation were conducted on 405 women using various instruments.
Main Results:
- The revised scale (C-MISS-R) demonstrated a suitable two-factor structure, explaining 65.2% of the variance (Cognitive: 36.6%, Affective: 28.8%).
- Internal consistency (Cronbach's alpha) was strong for both sub-scales (Cognitive: 0.84, Affective: 0.74) and the total scale (0.83).
- The scale showed acceptable validity through correlations with treatment decision-making difficulties, self-efficacy, optimism, and psychological morbidity, with test-retest reliability at 0.410.
Conclusions:
- The C-MISS-R possesses appropriate factor structure and psychometric properties for consultation studies involving Chinese female populations.
- Further validation studies are recommended to extend its use to male populations.