Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Direct Access Minor Surgery service--patient satisfaction and effectiveness.

D Bandyopadhyay1, B Turnpenny, E P Dewar

  • 1Department of Surgery, Airedale General Hospital, West Yorkshire, UK. dbanerjee@blueyonder.co.uk

Annals of the Royal College of Surgeons of England
|August 2, 2005
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Molecular Signatures of Senescence in Periodontitis: Clinical Insights.

Journal of dental research·2024
Same author

Linear lesions in dermatology: a clinicoaetiopathological study.

Clinical and experimental dermatology·2021
Same author

Impacts of Zn and Cu enrichment under ocean acidification scenario on a phytoplankton community from tropical upwelling system.

Marine environmental research·2020
Same author

Bayesian inference in time-varying additive hazards models with applications to disease mapping.

Environmetrics·2018
Same author

Unexpected Neoplasms in Lungs Explanted From Lung Transplant Recipients: A Single-Center Experience and Review of Literature.

Transplantation proceedings·2018
Same author

Adenosine monophosphate- activated protein kinase- based classification of diabetes pharmacotherapy.

Journal of postgraduate medicine·2017

Direct Access Minor Surgery significantly reduces surgical waiting times and is highly favored by patients. This innovative program enhances patient satisfaction and optimizes healthcare resource allocation.

Area of Science:

  • Surgical Services Management
  • Patient Pathway Optimization
  • Ambulatory Care Innovation

Background:

  • National Health Service faces significant challenges with surgical outpatient and elective operation waiting lists.
  • A Direct Access Minor Surgery program was implemented in an ambulatory setting to expedite patient treatment.
  • Assessing patient response and service impact is crucial for healthcare system improvement.

Purpose of the Study:

  • To evaluate patient satisfaction with a Direct Access Minor Surgery program.
  • To assess the impact of the service on waiting times and healthcare resources.
  • To analyze the appropriateness of referrals within the new surgical access model.

Main Methods:

  • A postal questionnaire was administered to patients undergoing Direct Access Minor Surgery over 20 months.

Related Experiment Videos

  • Data collected included patient perceptions of direct attendance, waiting times, and pre-operative information.
  • Analysis encompassed patient satisfaction scores, inappropriate referral rates, and effects on waiting lists and resource availability.

    • Main Results:

    • 91% of surveyed patients reported high overall satisfaction with the Direct Access Minor Surgery service.
    • 75% of patients found direct attendance appropriate, and 83% deemed waiting times acceptable.
    • The program reduced average waiting times for minor surgery from 53 to 10 weeks, freeing up outpatient slots.

    Conclusions:

    • Direct Access Minor Surgery is a safe and effective model for improving patient care.
    • The service demonstrates high levels of patient satisfaction and acceptance.
    • Implementation leads to significant reductions in waiting times and enhances operational efficiency.