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Published on: May 15, 2016
Exploring the role of emotions in injustice perceptions and retaliation
Laurie J Barclay1, Daniel P Skarlicki, S Douglas Pugh
1Sauder School of Business, University of British Columbia, Vancouver, BC, Canada. laurie.barclay@sauder.ubc.ca
Abstract:
Although organizational justice scholars often describe unfairness as an emotionally laden experience, the role of emotion is underresearched. In a study of individuals who experienced being laid off (N = 173), the authors found that outcome favorability interacts with both procedural and interactional justice to predict participants' emotions. The pattern of interaction differed for inward-focused (i.e., shame and guilt) and outward-focused (i.e., anger and hostility) negative emotions. Attributions of blame mediated the relationship between fairness perceptions and outward-focused negative emotion. Outward-focused emotion mediated the relationship between fairness perceptions and retaliation.
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