Fraser Health PACS project: learning from experience in planning

Fraser Health is proud of its new imaging technology. Making the transition from film to PACS has proven to be both rewarding and challenging. PACS is now performing as planned, providing physicians and health care providers with a faster, safer, more streamlined imaging service than ever before. Most importantly, PACS works. The challenge of transition and learning a complex new technology that is proving to be effective is worth the effort. Physicians and healthcare providers within the filmless sites say they would not go back to film. Although PACs will return untold dividends for patients and care providers through timely sharing and analysis of images, Fraser Health's PACs project team has learned a number of valuable and transferable lessons about managing a project of this scope and complexity.