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Beyond Zero Tolerance: a varied approach to workplace violence
Brodie Paterson1, David Leadbetter, Gail Miller
1Department of Nursing and Midwifery Studies, University of Stirling, Scotland.
British Journal of Nursing (Mark Allen Publishing)
|August 24, 2005
Summary
Workplace violence in health and social care is under-researched. Current interventions often focus on training, overlooking broader organizational and societal causes of violence.
Area of Science:
- Healthcare Management
- Public Health
- Social Sciences
Background:
- Workplace violence in health and social care settings is a significant, yet underexplored issue.
- Attention to this problem has grown over the past two decades, evidenced by policy changes and increased research.
- A rise in training programs for healthcare staff suggests a common response to this issue.
Purpose of the Study:
- To explore why training is often the primary response to workplace violence.
- To challenge the perception of violence as solely an interpersonal conflict issue.
- To advocate for a comprehensive public health approach addressing organizational and societal factors.
Main Methods:
- This paper presents a critical analysis of current approaches to workplace violence in healthcare.
- It examines the tendency to prioritize training interventions.
- It argues for a paradigm shift in understanding and addressing the roots of violence.
Main Results:
- The focus on training indicates a potential misperception of workplace violence.
- This approach often fails to address the deeper organizational and societal origins of violence.
- Existing interventions may not be sufficient to effectively combat the problem.
Conclusions:
- A fundamental cultural change is necessary within health and social care.
- Recognizing the organizational and societal determinants of violence is crucial.
- Adopting and implementing a public health framework is essential for effective solutions.