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A "CALL" for community-focused palliative care
Sylvia McSkimming1, Marla R London, Carol Lieberman
1Supportive Care of the Dying: A Coalition for Compassionate Care, Providence Health System, Portland, OR 97213, USA. Sylvia.McSkimming@providence.org
Summary
Integrated health and social services significantly benefit patients and families facing life-threatening illnesses. The CALL Care project demonstrates effective coordinated palliative care, improving patient and family outcomes.
Area of Science:
- Palliative Care
- Health Services Research
- Social Work
Background:
- Existing palliative care systems often have gaps in comprehensive, coordinated services.
- Patients and families facing life-threatening illnesses require integrated health and social support.
- The CALL Care project was designed to address these service delivery gaps.
Observation:
- The CALL Care model emphasizes early identification and support for patients with terminal illnesses.
- Periodic comprehensive assessments of patient and family needs are central to the program.
- An interdisciplinary team with a dedicated care coordinator facilitates service integration and community resource linkage.
Findings:
- The CALL Care project demonstrated the positive impact of coordinated interdisciplinary health and social services.
- Case studies illustrate successful interventions and positive outcomes for patients and families.
- The program provided comprehensive, adaptable, life-affirming, and longitudinal care.
Implications:
- Implementing integrated palliative care services can significantly improve patient and family well-being.
- The CALL Care model offers a framework for developing similar coordinated care programs.
- Recommendations are provided for organizations seeking to establish integrated palliative care services.