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Crew resource management training--clinicians' reactions and attitudes
Daniel J France1, Renee Stiles, E Andrew Gaffney
1Vanderbilt University Medical Center, Nashville, USA.
AORN Journal
|September 13, 2005
Summary
Crew Resource Management (CRM) training, adopted for patient safety, shows potential for improving healthcare teams. This study evaluated clinicians' reactions to an 8-hour CRM training program.
Area of Science:
- Healthcare Management
- Patient Safety
- Aviation Safety
Background:
- Healthcare organizations increasingly adopt aviation's Crew Resource Management (CRM) training for patient safety.
- Despite high face validity, CRM's impact on healthcare outcomes requires thorough evaluation.
- CRM training aims to enhance team communication, coordination, and overall patient safety.
Purpose of the Study:
- To evaluate clinicians' attitudes and reactions following participation in a commercial CRM training program.
- To assess the initial reception and perceived value of CRM training among healthcare professionals.
Main Methods:
- An eight-hour, commercially developed Crew Resource Management (CRM) training program was delivered.
- Clinicians' attitudes and reactions were collected and analyzed post-training.
Main Results:
- Clinicians' attitudes and reactions to the CRM training program were documented.
- The study provides initial data on the healthcare workforce's response to CRM implementation.
Conclusions:
- Crew Resource Management (CRM) training is being adopted in healthcare, but its effectiveness needs further study.
- Understanding clinician reactions is a crucial first step in evaluating CRM's role in patient safety.