Related Experiment Video
Updated: Aug 16, 2026
05:35
A Point-of-Care Method with Integrated Decision Support Tool to Estimate Anemia at Population Level
Published on: January 19, 2024
Using mobile technology to improve healthcare service quality
Chia Chen Chao1, Wen Yuan Jen, Yu-Chuan Li
1Department of Information Management, Chen Chi University, Taipei Medical University, Taiwan. vic@wanfang.gov.tw
Studies in Health Technology and Informatics
|September 15, 2005
Summary
Hospitals can improve healthcare service quality using mobile healthcare service (m-HS) systems. This technology offers a multi-functional approach to patient care, addressing resource limitations.
Area of Science:
- Healthcare Management
- Mobile Health Technology
- Service Quality Improvement
Background:
- Hospitals face challenges in enhancing healthcare service quality due to resource and labor constraints.
- Mobile technology offers a potential solution for optimizing healthcare delivery and patient services.
Purpose of the Study:
- To discuss the architecture and workflow processes of a mobile healthcare service (m-HS) system.
- To evaluate the potential of m-HS in improving healthcare service quality.
Main Methods:
- Implementation of a multi-functional mobile healthcare service (m-HS) system.
- Analysis of the m-HS system's architecture and operational workflows.
Main Results:
- The m-HS system is designed as a versatile healthcare management agent.
- The system aligns with current societal trends favoring mobile technology adoption.
Conclusions:
- The m-HS system demonstrates potential for enhancing overall healthcare service quality.
- Further conclusions and suggestions regarding the m-HS system are provided.
Related Concept Videos
01:29Issues And Trends In Healthcare Delivery System
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
01:30Health Information Technology and Healthcare Information System
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
01:26Methods Of Healthcare Delivery System
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...
01:30Current Trends in Nursing II
Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
01:18Introduction To Health Care Delivery System
The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
01:29Documentation in Long-Term and Home Healthcare Setting
Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
Long-Term Care Facilities
Long-Term Care Facilities