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Collaborative Approaches to e-Health: Valuable for Users and Non-users.

Charles Safran1, Grace Pompilio-Weitzner, Kathryn D Emery

  • 1Harvard Medical School, Boston, MA 02459, USA.charles@safran.org

Studies in Health Technology and Informatics
|September 15, 2005
PubMed
Summary

Parents using the Baby CareLink internet system in NICUs (Neonatal Intensive Care Units) showed shorter infant hospital stays. Frequent use of this educational tool was linked to quicker infant discharges for both Medicaid and non-Medicaid families.

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Area of Science:

  • Neonatal care
  • Health informatics
  • Parental support systems

Background:

  • The Baby CareLink system was implemented in regional Neonatal Intensive Care Units (NICUs) in 2003.
  • It provided an internet-based educational and emotional support system for parents of infants in NICUs.

Purpose of the Study:

  • To describe parental utilization of the Baby CareLink internet-based system.
  • To evaluate the impact of system usage on infant length of stay in NICUs.

Main Methods:

  • Baby CareLink was installed in four Denver-area NICUs.
  • Parental access was available from hospital terminals and external internet points.
  • Data on system use and infant discharge status were collected and analyzed for Medicaid and non-Medicaid families.

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Main Results:

  • Frequent use (≥3 web pages/day) of Baby CareLink by Medicaid families was associated with a 17.5-day shorter infant hospital stay (p=0.03).
  • Frequent use of Baby CareLink by non-Medicaid families was associated with a 14.3-day shorter infant hospital stay (p=0.04).
  • A total of 81 Medicaid and 154 non-Medicaid families' data were analyzed.

Conclusions:

  • Both Medicaid and non-Medicaid parents utilize internet portals like Baby CareLink for educational needs.
  • Increased engagement with Baby CareLink correlated with significantly reduced infant length of stay.
  • Such digital self-help tools may optimize nursing resource allocation for families with higher care requirements.