We still don't get it! Avoiding the top 10 human resource management pitfalls in EMS

Making mistakes when dealing with staff in the myriad HR issues that EMS managers confront on a daily basis can lead to significant liability. HR mistakes can also have long-term impact on the health of the organization when staff members lose respect for their leaders and morale is decreased. Establishing a framework that includes solid management training, effective policies and procedures, and fairness in dealing with staff members will lead to legal decisions, positive morale and a sense of pride in the organization that everyone appreciates and talks about.