Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Preventing communication errors in telephone medicine.

Anna B Reisman1, Karen E Brown

  • 1Yale School of Medicine, New Haven, Conn, USA. anna.reisman@med.va.gov

Journal of General Internal Medicine
|September 30, 2005
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Genomic Insights Into Risperidone Treatment Outcomes in Children and Adolescents: Experience From a Psychiatric Hospital Serving Rural Youth.

Clinical pharmacology and therapeutics·2026
Same author

Community Partnerships in Clinical Research: A Framework for Sustainability and Resilience.

Clinical pharmacology and therapeutics·2026
Same author

Seasons of Growth: Reflections on the CPT Editor-in-Training Program.

Clinical pharmacology and therapeutics·2025
Same author

PBK/TOPK mediates Ikaros, Aiolos and CTCF displacement from mitotic chromosomes and alters chromatin accessibility at selected C2H2-zinc finger protein binding sites.

Nature communications·2025
Same author

Hbo1 and Msl complexes preserve differential compaction and H3K27me3 marking of active and inactive X chromosomes during mitosis.

Nature cell biology·2025
Same author

Perspectives on Using Pharmacogenomics to Guide Tobacco Cessation: Survey Results From an American Indian Community.

Clinical and translational science·2025

Physician telephone communication errors can harm patient safety. This study offers strategies for common scenarios like sensitive results and late-night calls to improve medical mishap prevention.

Area of Science:

  • Medical communication
  • Patient safety
  • Healthcare management

Background:

  • Telephone communication is vital in healthcare, accounting for 25% of physician-patient interactions.
  • Medical errors stemming from telephone communication pose significant risks to patient safety.
  • Limited formal training exists for physicians in telephone medicine skills, with only 6% of residency programs offering such education.

Purpose of the Study:

  • To increase physician awareness of common telephone communication challenges.
  • To reduce medical mishaps by improving telephone-based patient interactions.
  • To provide practical strategies for managing difficult telephone scenarios.

Main Methods:

  • Utilized case vignettes to illustrate typical telephone communication errors.

Related Experiment Videos

  • Focused on scenarios including sensitive test results, narcotic requests, and after-hours calls.
  • Developed management strategies to mitigate risks associated with these calls.

    • Main Results:

    • Identified key communication pitfalls in various telephone scenarios.
    • Highlighted the need for enhanced physician training in telephone medicine.
    • Presented actionable strategies for safer telephone consultations.

    Conclusions:

    • Familiarity with common telephone challenges can help physicians prevent negative outcomes.
    • Implementing specific communication strategies can minimize medical errors during phone calls.
    • Improved training and awareness are crucial for enhancing patient safety in telephone medicine.