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Performance measurement for case management: principles and objectives for developing standard measures.

¹International Clinical Design, Healthways International, Nashville, TN, USA.

The Case Manager

|October 26, 2005

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Standardized performance measurements for case management (CM) are crucial. This study outlines a theoretical framework and progress on correlating CM practices with improved patient outcomes.

Area of Science:

Healthcare Management
Outcomes Research
Health Services Research

Background:

Standardized performance measurements for case management (CM) are a long-standing goal in the field.
The Council for Case Management Accountability (CCMA) has been actively addressing this challenge since 2003.
Existing frameworks for CM performance measurement require further development and validation.

Purpose of the Study:

To establish a theoretical framework for developing standardized performance measurements in case management.
To outline the progress of a CCMA initiative focused on correlating CM practices with patient outcomes.
To provide a foundation for future research and implementation of evidence-based CM performance metrics.

Main Methods:

Review of existing literature on performance measurement in healthcare.

Related Experiment Videos

Development of a theoretical model for CM performance evaluation.

Description of an ongoing initiative by CCMA to link CM activities to measurable patient outcomes.

Main Results:

A theoretical framework for CM performance measurement has been proposed.
Progress has been made in identifying key CM practices and relevant outcome measures.
The initiative aims to provide empirical data on the effectiveness of specific CM interventions.

Conclusions:

Standardized performance measurement is essential for advancing the case management field.
Correlating CM practices with outcomes is a critical step toward evidence-based practice.
Further research and collaboration are needed to fully implement and validate these performance measures.