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Workplace-based return-to-work interventions: optimizing the role of stakeholders in implementation and research
Renée-Louise Franche1, Raymond Baril, William Shaw
1Institute for Work & Health, 481 University Avenue, Suite 800, Toronto, Ontario, M5G 2E9, Canada. rfranche@iwh.on.ca
Journal of Occupational Rehabilitation
|October 29, 2005
Summary
Engaging diverse stakeholders in return-to-work (RTW) programs is challenging. This study highlights strategies for managing differing interests to improve RTW interventions and research outcomes.
Area of Science:
- Occupational health
- Rehabilitation research
- Stakeholder engagement
Background:
- Challenges in involving stakeholders in return-to-work (RTW) interventions and research are not well-documented.
- Diverse stakeholder paradigms (workers, employers, insurers, labor, healthcare) complicate RTW implementation and study.
Purpose of the Study:
- To contrast diverse stakeholder paradigms in workplace-based RTW interventions.
- To identify strategies for managing stakeholder conflicts and promoting collaboration in RTW research.
Main Methods:
- Comparative analysis of stakeholder interests and paradigms in RTW interventions.
- Review of specific intervention aspects (stakeholder involvement, supervisor/case manager roles, procedures) for conflict resolution.
Main Results:
- Stakeholder friction in RTW is inevitable due to differing interests.
- Collaborative problem-solving is possible by managing paradigm dissonance.
- Specific intervention elements can resolve conflicts and facilitate engagement.
Conclusions:
- Future research should focus on developing effective stakeholder engagement methods for RTW.
- Determining optimal stakeholder involvement levels and timing is crucial.
- Expanding RTW research to diverse settings and incorporating all stakeholder interests is recommended.