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[Welcoming: soft technology in nurse's management processes].

Flávia Raquel Rossi1, Maria Alice Dias da Silva Lima

  • 1Universidade de Caxias do Sul.

Revista Brasileira De Enfermagem
|December 13, 2005
PubMed
Summary
This summary is machine-generated.

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This study identified soft technologies, like welcoming, used by nurses in management. These tools enhance care production and promote humanized patient care in public hospitals.

Area of Science:

  • Nursing Management
  • Healthcare Technologies
  • Quality Improvement

Context:

  • Focuses on nursing management processes within a public hospital setting.
  • Examines the practical application of soft technologies in daily nursing operations.
  • Utilizes a qualitative case study approach for in-depth analysis.

Purpose:

  • To identify the use of soft technologies in nursing management.
  • To understand the impact of these technologies on patient care production.
  • To explore factors influencing the implementation of soft technologies.

Summary:

  • Qualitative case study observing nurses in a public hospital in Rio Grande do Sul.
  • Identified the use of soft technologies, notably 'welcoming,' in nursing management.

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  • Data collected through direct, free observation of nurses' work.

    • Impact:

    • Demonstrates that the application of soft technologies by nurses leads to improved care production.
    • Highlights the role of soft technologies in promoting humanization of patient care.
    • Provides insights into enhancing nursing management through technological integration.