Creating a favorable practice environment for nurses
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Howard L Smith1, Jacqueline N Hood, J Deane Waldman
1Anderson Schools of Management, University of New Mexico, Albuquerque, NM 87131, USA. smith@mg.unm.edu
Abstract:
Chronic nurse turnover and attendant personnel shortages threaten patient care. Inadequate pay and benefits are primary factors leading to nurses' job dissatisfaction and, subsequently, to turnover. However, recent meta-analyses suggest that a favorable practice setting can improve nurses' satisfaction and minimize turnover. The practice environment's potential to positively influence nurses' job satisfaction is analyzed in a large academic medical center. Nurse supervisors, job characteristics, management style, and service quality emphasis--not just money and benefits--surface as key factors associated with a positive practice milieu. Implications for raising nurses' job satisfaction, reducing turnover, and improving care delivery are discussed.
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