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Success and failure in Web-based medical collaboration.
Tatjana M Burkow1, Line L Nilsen
1Norwegian Centre for Telemedicine, University Hospital of North Norway, Tromsø, Norway. tatjana.m.burkow@telemed.no
Journal of Telemedicine and Telecare
|December 27, 2005
Summary
A web-based tool for ophthalmologists, Øyenet, saw disappointing usage. A study found a one-size-fits-all solution is unsuitable, and international collaboration is key for its success.
Area of Science:
- Ophthalmology
- Health Informatics
- Digital Health
Background:
- A web-based collaboration tool, Øyenet, was developed for ophthalmologists.
- Initial feasibility studies showed enthusiasm, but post-implementation usage was disappointing.
Purpose of the Study:
- To identify facilitators and barriers to the adoption and usage of the Øyenet system.
- To understand the reasons behind the low uptake of the web-based collaboration tool.
Main Methods:
- A qualitative study involving interviews with nineteen ophthalmologists across Norway.
- Participants had varying degrees of experience using the Øyenet system.
Main Results:
- A single, standardized solution does not meet the diverse needs of the entire ophthalmology community.
- The system's utility for collaboration and seeking advice on complex cases could be enhanced by including international colleagues.
Conclusions:
- The Øyenet system requires adaptation to cater to the varied requirements of ophthalmologists.
- Expanding system access to international medical professionals could foster greater collaboration and knowledge sharing.