Related Experiment Videos
Correlation among client satisfaction, nursing perception of outcomes, and organizational variables
Margaret Kroposki1, Judith W Alexander
1Greenville Technical College, Nursing Department, Greenville, SC 29606, USA. mkroposki@charter.net
Abstract:
Client satisfaction as an outcome measure provides useful information to home healthcare managers. After a review of client satisfaction instruments in home healthcare, a study of 38 home health sites indicated that clients had a high level of satisfaction with nursing care. A correlational descriptive study compared the client satisfaction to the Community Health Nursing Outcomes Inventory. Findings suggest that client satisfaction was higher when nurses perceive meeting clients' psychosocial needs, when nurses and supervisors maintain a good working relationship, and when nurses use guidelines to direct nursing practice.
Related Concept Videos
Nursing Evaluation
Section...
Role of Communication in the Nursing Process III: Evaluation and Documentation
Guidelines for Writing Outcome
Patient outcomes reflect the patient's response to the goal rather than what the nurse aims to achieve. Terminology should be observable and measurable to avoid the reader's interpretation. The desired outcome should be realistic and achievable in the designated care timeframe. Expected outcomes should align with adjunctive therapies. The outcome should enhance care evaluation by...
National Nursing Organizations II
The AACN emphasizes a healthy work environment through six standards to achieve an optimal patient outcome. The standards are appropriate staffing, meaningful recognition, collaboration, authentic leadership, effective communication, and decision-making. In addition, AACN provides certification programs, webinars, journals, and...
Accountability and Responsibility of a Nurse II
For example, a nurse demonstrating respect and compassion might listen attentively to a patient's concerns, provide comfort...
Nursing Code of Ethics