Related Experiment Video
Updated: Aug 11, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[The doctor-patient conversation: profession and art]
1Institut für Allgemeinmedizin Charité Campus Mitte Humboldt-Univesität Berlin. margareta.kampmann@charite.de
Abstract:
Communication errors between physician and patient are the most frequent cause of treatment errors. On the other hand, a structured dialogue expedites the diagnostic and therapeutic processes. It is based on understanding, perceiving emotions, clarifying the patient's wishes, expanding options, defining goals as well as the prompt preparation for possible setbacks.
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