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Patient satisfaction with hospice day care
W George Kernohan1, Felicity Hasson, Patricia Hutchinson
1Institute of Nursing Research, School of Nursing, University of Ulster, Newtownabbey, Northern Ireland, UK.
Summary
Day hospice offers valuable palliative care, enabling patients to live at home while receiving support. Patient feedback highlighted appreciation for services and the respite care day hospice provides for families.
Area of Science:
- Palliative Care
- Geriatric Medicine
- Health Services Research
Background:
- Day hospice facilitates outpatient palliative care, allowing patients to remain at home.
- Specialized palliative care centers offer medical, social, and therapeutic services.
- Understanding patient experiences is crucial for service improvement.
Purpose of the Study:
- To evaluate patient feedback on day hospice services.
- To identify areas for enhancement in outpatient palliative care.
- To assess the impact of day hospice on patients and their families.
Main Methods:
- A qualitative study involving patient feedback through semi-structured questionnaires.
- Review of medical records for all attending patients (n=50).
- Analysis of patient comments (n=26) on medical, social, and therapeutic services.
Main Results:
- Patient feedback on day hospice services was predominantly positive.
- Patients expressed high appreciation for the care received.
- Respondents recognized the benefit of respite care for families.
Conclusions:
- Day hospice is a valued service that supports patients living at home.
- Suggestions for new activities and education for multi-professional teams were identified.
- Further insights can be gained to optimize day care services for palliative care patients.
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