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The Americans With Disabilities Act: explaining legislative intent through experiential learning.

Deborah E Bender1, Bonnie Overman, Martha S Arnold

  • 1Department of Health Policy and Administration, School of Public Health, University of North Carolina at Chapel Hill, NC 27599, USA. dbender@sph.unc.edu

The Journal of Health Administration Education
|February 21, 2006
PubMed
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This study introduces an experiential learning model to teach healthcare management students about the Americans with Disabilities Act (ADA) and essential empathy and decision-making skills for its effective implementation.

Area of Science:

  • Healthcare Management Education
  • Legal Compliance in Healthcare
  • Medical Ethics

Background:

  • Healthcare managers require knowledge of legislation like the Americans with Disabilities Act (ADA).
  • Effective implementation of the ADA necessitates skills beyond legal provisions, including empathy and critical decision-making.
  • Current educational models may not fully equip future managers with these essential soft skills.

Purpose of the Study:

  • To present an experiential learning model for healthcare management students.
  • To teach both the legal aspects of the ADA and crucial empathy and decision-making skills.
  • To assess the impact of the experiential model on student empathy and understanding of reasonable accommodation requests.

Main Methods:

  • Development and implementation of an experiential learning model focused on the ADA.

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  • Inclusion of case studies involving "reasonable accommodation" requests in healthcare settings.
  • Collection and analysis of student reflections on empathy development and learning outcomes.
  • Main Results:

    • Student participants demonstrated changes in empathy levels following the ADA experience.
    • The model successfully integrated legal knowledge with practical skill development.
    • Student reflections provided qualitative evidence of enhanced understanding and empathy.

    Conclusions:

    • Experiential learning models can effectively enhance healthcare management students' understanding and application of the ADA.
    • Developing empathy and decision-making skills is critical for effective healthcare management and legal compliance.
    • The described model offers a valuable approach for training future healthcare leaders in legal and ethical management practices.