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Intensive training, IT tools are hallmarks of safety improvement program
Performance Improvement Advisor
|February 28, 2006
Abstract:
Intensive training, IT tools are hallmarks of safety improvement program. A new program in New Hampshire is dramatically improving performance of all systems and decreasing medical errors. Key elements include an intensive focus on staff training and the use of an event reporting management system that has decreased the number of errors due to faulty patient identification and sound-alike and look-alike medications.