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Related Experiment Videos

Interpersonal communication.

Roger Levin1

  • 1Levin Group Inc., 10 New Plant Court, Owings Mills, MD 21117, USA. rlevin@levingroup.com

Journal of the American Dental Association (1939)
|March 9, 2006
PubMed
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Strong patient-dentist relationships enhance trust and treatment acceptance in dental practices. Focusing on interpersonal connections can improve patient satisfaction and increase referrals, benefiting both the patient and the practice.

Area of Science:

  • Dental Practice Management
  • Patient-Provider Communication
  • Healthcare Marketing

Background:

  • Interpersonal relationships are vital in service industries, particularly in healthcare.
  • Positive patient-provider interactions influence patient perception and decision-making.

Purpose of the Study:

  • To explore the impact of interpersonal relationships on patient perception and treatment acceptance in dental practices.
  • To identify simple communication strategies that can strengthen the patient-dental team relationship.

Main Methods:

  • Qualitative analysis of patient-provider communication dynamics.
  • Review of factors influencing patient trust and treatment acceptance.

Main Results:

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  • Stronger patient-dental team relationships lead to improved patient satisfaction and trust.
  • Effective communication can significantly influence patient perception of dental recommendations.
  • Positive patient experiences are likely to result in increased referrals.

    • Conclusions:

    • Investing in interpersonal relationships is crucial for dental practices aiming to provide high-quality care.
    • Simple communication techniques can enhance patient perception, trust, and treatment acceptance.
    • Strengthening patient-provider bonds is key to practice growth and patient well-being.