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Clarifying the concepts in knowledge transfer: a literature review
Genevieve N Thompson1, Carole A Estabrooks, Lesley F Degner
1Department of Community Health Sciences, University of Manitoba, Winnipeg, Manitoba, Canada. gen24@shaw.ca
This study clarifies the distinct roles of opinion leaders, facilitators, champions, linking agents, and change agents in knowledge diffusion. Despite conceptual overlaps, these roles are unique, impacting health innovation adoption.
Area of Science:
- Knowledge utilization and diffusion of innovation
- Interdisciplinary research in health, education, and management
Background:
- Concepts in knowledge utilization literature are often borrowed and lack standard definitions across disciplines.
- Interdisciplinary use leads to ambiguity and confusion in concept exactness.
Purpose of the Study:
- To critically examine the conceptual underpinnings of opinion leaders, facilitators, champions, linking agents, and change agents.
- To determine the distinct conceptual foundations of each role within health, education, and management literature.
Main Methods:
- Critical literature analysis of specified concepts.
- Conducted a literature search (1990-2003) using Medline, CINAHL, Proquest, and ERIC.
- Included seminal and frequently cited works, along with reference list reviews.
Main Results:
- Identified two core similarities: knowledge availability drives behavior change and all roles function as change agents.
- Highlighted significant differences indicating conceptual uniqueness among the roles.
- Found that interpersonal contact enhances behavioral change likelihood for innovations.
Conclusions:
- Inconsistent terminology hinders comparisons of intervention studies in knowledge diffusion.
- Significant confusion and overlap persist, suggesting potential for similar phenomena with different labels.
- All concepts share the premise that interpersonal contact aids behavioral change in health innovation.
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