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Benchmarking physician performance, Part 1.

David A Collier1, Cindy Eddins Collier, Thomas M Kelly

  • 1The Ohio State University, Fisher College of Business, Department of Management Sciences, 2100 Neil Avenue, Columbus, OH 43210, USA. collier.4@osu.edu

The Journal of Medical Practice Management : MPM
|March 28, 2006
PubMed
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Data envelopment analysis (DEA) assessed 16 primary care physicians

Area of Science:

  • Health Services Research
  • Operations Research
  • Medical Economics

Background:

  • Evaluating physician performance in academic settings is complex.
  • Objective performance metrics are needed for fair assessment.
  • Data Envelopment Analysis (DEA) offers a multi-criteria approach.

Purpose of the Study:

  • To compare the efficiency of 16 primary care physicians.
  • To identify best and underperforming physicians.
  • To establish performance targets and inform compensation models.

Main Methods:

  • Utilized Data Envelopment Analysis (DEA) for performance measurement.
  • Input: Physician work relative value units (RVUs).
  • Outputs: Patient satisfaction and total billable charges.

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Main Results:

  • Identified relative efficiencies among physicians.
  • Provided insights into specific areas for improvement for underperformers.
  • Addressed the inclusion of full- and part-time physicians.

Conclusions:

  • DEA is a viable tool for assessing physician efficiency in university clinics.
  • The framework can guide performance-based physician compensation.
  • Highlights the need for objective performance measurement in healthcare.