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Forming design teams to develop healthcare information systems
Naveed Saleem1, Donald R Jones, Hien Van Tran
1University of Houston-Clear Lake, Houston, Texas, USA.
Hospital Topics
|April 1, 2006
Summary
Selecting the right healthcare professionals for information system design teams is crucial for success. System-related functional expertise should be the primary criterion, ensuring effective and efficient patient care delivery.
Area of Science:
- Health Informatics
- Information Systems Design
- Human-Computer Interaction
Background:
- Healthcare information systems (HIS) are vital for quality patient care.
- Ensuring the success of HIS implementation remains a significant challenge.
- User participation in HIS design is recommended but lacks clear selection guidelines.
Purpose of the Study:
- To identify critical user characteristics for HIS design team selection.
- To provide evidence-based criteria for selecting representative user participants.
- To enhance the success rates of healthcare information system development.
Main Methods:
- Theoretical examination of user participation and design team concepts.
- Derivation of critical user selection criteria based on theory.
- Validation of derived criteria through a field survey in a healthcare context.
Main Results:
- System-related functional expertise emerged as the primary criterion for user selection.
- Communication skills, computing background, and personality traits are secondary considerations.
- Lack of appropriate user selection can lead to HIS project failure.
Conclusions:
- Prioritizing system-related functional expertise in user selection is essential for successful HIS design.
- Adhering to these selection guidelines ensures user participation is meaningful and contributes to system success.
- Informed user selection mitigates risks associated with healthcare information system development.