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Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data
Published on: July 27, 2018
Defining obtrusiveness in home telehealth technologies: a conceptual framework
Brian K Hensel1, George Demiris, Karen L Courtney
1Post-Doctoral Fellow, Department of Health Management and Informatics, University of Missouri, 324 Clark Hall, Columbia, MO 65211-4380, USA. henselbk@health.missouri.edu
Summary
This study defines obtrusiveness in home telehealth technology, identifying 22 categories across eight dimensions. This research aims to develop measures for evaluating telehealth system user experience and improving technology design.
Area of Science:
- Biomedical Engineering
- Human-Computer Interaction
- Health Informatics
Background:
- Home telehealth technology literature emphasizes minimizing user obtrusiveness.
- The concept of obtrusiveness in this context lacks clear definition and consistent application.
- Existing research highlights the need for user-centered design in telehealth systems.
Purpose of the Study:
- To define the concept of obtrusiveness in home telehealth technology.
- To identify and categorize specific aspects of telehealth systems that may be perceived as obtrusive by end-users.
- To lay the groundwork for developing measurement tools for telehealth obtrusiveness.
Main Methods:
- A comprehensive literature review was conducted to identify factors contributing to obtrusiveness.
- A conceptual definition of obtrusiveness was developed based on the literature.
- Identified obtrusive factors were categorized into thematic dimensions.
Main Results:
- A formal definition of obtrusiveness in home telehealth technology is proposed.
- Twenty-two distinct categories of obtrusiveness were identified from the literature.
- These categories are organized into eight overarching dimensions.
Conclusions:
- This work provides a foundational definition and categorization of obtrusiveness in home telehealth.
- The proposed framework is an initial step towards creating validated instruments to measure obtrusiveness.
- Developing such instruments will enable better evaluation of telehealth applications and support theory development.
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