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Published on: May 29, 2017
The Medical Library Association Benchmarking Network: development and implementation
Rosalind Farnam Dudden1, Kate Corcoran, Janice Kaplan
1Gerald Tucker Memorial Medical Library, National Jewish Medical and Research Center, 1400 Jackson Street Denver, Colorado 80206, USA. duddenr@njc.org
Objective:
This article explores the development and implementation of the Medical Library Association (MLA) Benchmarking Network from the initial idea and test survey, to the implementation of a national survey in 2002, to the establishment of a continuing program in 2004. Started as a program for hospital libraries, it has expanded to include other nonacademic health sciences libraries.
Methods:
The activities and timelines of MLA's Benchmarking Network task forces and editorial board from 1998 to 2004 are described.
Results:
The Benchmarking Network task forces successfully developed an extensive questionnaire with parameters of size and measures of library activity and published a report of the data collected by September 2002. The data were available to all MLA members in the form of aggregate tables. Utilization of Web-based technologies proved feasible for data intake and interactive display. A companion article analyzes and presents some of the data. MLA has continued to develop the Benchmarking Network with the completion of a second survey in 2004.
Conclusions:
The Benchmarking Network has provided many small libraries with comparative data to present to their administrators. It is a challenge for the future to convince all MLA members to participate in this valuable program.
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