Jane Coughlan1, Julie Eatock, Tillal Eldabi
1Information Systems and Computing, School of Information Systems, Computing and Mathematics, Brunel University, Uxbridge, Middlesex, UK. Jane-Lisa.Coughlan@brunel.ac.uk
This study proposes a new framework for evaluating telemedicine, focusing on patient pathways and using simulation to understand its organizational impact. It shifts focus from isolated metrics to the holistic integration of technology in healthcare delivery.
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