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Traditional versus room service menu styles for pediatric patients
Krista Wadden1, Bernice Wolf, Alain Mayhew
1Food and Nutrition Services, The Children's Hospital of Eastern Ontario, Ottawa.
Purpose:
To compare patient satisfaction with a room service (RS) menu style versus a traditional menu (TM) in a Canadian pediatric hospital.
Methods:
A sample of 20 subjects (Group A) was surveyed before implementation of the RS menu and a second sample of 20 subjects (Group B) was surveyed after implementation.
Results:
All subjects in Group B rated overall satisfaction with meals as greatly exceeding or exceeding expectations after implementing the new menu style. Also, 65% of Group B subjects rated quality of food as greatly exceeding or exceeding their expectations after the intervention.
Conclusions:
To improve meal satisfaction for pediatric oncology and hemodialysis patients, the RS menu style is a worthwhile option.
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