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Teaching and learning communication in veterinary medicine.

Suzanne Kurtz1

  • 1Faculties of Education and Medicine at the University of Calgary, Canada. smkurtz@ vetmed.wsu.edu

Journal of Veterinary Medical Education
|June 13, 2006
PubMed
Summary

This article presents a framework for teaching veterinary communication skills. Implementing structured programs improves clinician-client interactions and patient care outcomes.

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Area of Science:

  • Veterinary Education
  • Communication Skills Training
  • Clinical Competence

Background:

  • Effective communication is crucial in veterinary medicine, impacting clinician-client interactions and patient outcomes.
  • Existing evidence from human medicine highlights the importance of systematic communication training.
  • There is a need for structured communication programs in veterinary education to achieve professional competence.

Purpose of the Study:

  • To present a practical, three-part conceptual framework for teaching and learning communication in veterinary medicine.
  • To guide the development of robust communication programs that enhance professional competence.
  • To emphasize the integration of communication skills alongside other clinical competencies.

Main Methods:

  • Review of evidence from human medicine and veterinary practice regarding communication's impact.
  • Development of a three-part conceptual framework: rationale, content conceptualization, and teaching methods.
  • Identification of key communication domains, principles, goals, and specific skills (e.g., Calgary-Cambridge Guides).

Main Results:

  • A conceptual framework is proposed, outlining the rationale, content, and methods for communication education.
  • The framework emphasizes skill development, utilizing methods like simulated patients and feedback.
  • Evidence supports communication's significant impact on clinical interactions and care outcomes.

Conclusions:

  • Communication skills are integral to veterinary clinical competence and must be taught rigorously.
  • Veterinary programs at all levels should incorporate systematic communication training.
  • Structured communication education enhances professional practice and improves patient care.

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