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Related Experiment Videos

Comparing bedside information tools: a user-centered, task-oriented approach.

Rose Campbell1, Joan Ash

  • 1Department of Medical Informatics and Clinical Epidemiology, School of Medicine, Oregon Health Sciences University, Portland, USA.

AMIA ... Annual Symposium Proceedings. AMIA Symposium
|June 17, 2006
PubMed
Summary

Evaluating bedside electronic information tools for Evidence-Based Medicine (EBM) found user satisfaction doesn't always correlate with performance. User interaction is key for these clinical decision support systems.

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Area of Science:

  • Health Informatics
  • Medical Informatics
  • Clinical Decision Support

Background:

  • Electronic information tools at the point of care can support Evidence-Based Medicine (EBM).
  • Evaluating these tools is crucial for effective clinical practice.

Purpose of the Study:

  • To evaluate five electronic bedside information products.
  • To assess their utility in answering clinical questions using user-centered methods.

Main Methods:

  • Twenty-four users attempted to answer clinical questions using various products.
  • Measured outcomes included proportion of questions answered, time spent searching, and user satisfaction.

Main Results:

  • The proportion of questions answered and time spent searching did not consistently correlate with user satisfaction.

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  • User interaction aspects were as important as content quality.

    • Conclusions:

    • User-centered evaluation is vital for assessing point-of-care electronic information tools.
    • End-users are best positioned to identify high-quality products based on usability and interaction.