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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Development and psychometric validation of a brief instrument to measure satisfaction with online training
Michel Avital1, Ashish Atreja, Neil Mehta
1Case Western Reserve University, Cleveland, OH, USA.
Abstract:
Nowadays, health care institutions are increasingly challenged with the need for perennial workforce training and documentation for regulatory compliance. Hence, more and more institutions are looking at online training solutions to train their workforce. We developed and validated a brief instrument designed to measure user satisfaction with online training. We present the results of psychometric analysis of our instrument that was validated in an online HIPAA training course by over 13,000 employees of our integrated delivery network.
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